FlyerTalk Forums - View Single Post - Seriously, IHG? 14 days for an email response?
Thread: Seriously, IHG? 14 days for an email response?
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Old Jul 25, 2013 | 11:43 pm
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These days, yes. Customer service has severely deteriorated. Suspect the staff a stuffing millions of envelopes with our new elite cards and can't get to the important matters.
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