Originally Posted by
vitrysk_kille
well. 99% of my bookings with AB I can handle myself in Amadeus. so what should be done step by step:
1. add FQTV number to the PNR
2. add SRXLST
3. save
4. system will automatically cancel assigned seats if any at this point and add request to XL seats.
5. save
6. if status is lower than Sapphire system will come with a message that payment is required. if status is Sapphire or higher - new seats will be just confirmed and no further actions are required.
so at the step when support agent asks for CC details it is just to ask in return to verify if payment is required by system
Could you clarify your last sentence? Are you saying that as Sapphire or higher it will still ask for credit card details (but it won't charge) or are you saying it will not even ask for credit details?
I spoke with the call center today. They assign XL and asked for CC at which point I told them I change my mind.