Were starting a new thread because we have some updates to the
New same-day confirmed and same-day standby options and we don't want them to get lost in what is now a lengthy thread.
In April we updated you on modifications to our same-day travel change program and continued to listen to your feedback after the change was made. While the modified program was designed to balance the needs of our customers and our business, we recognize the need for a few refinements based on overall feedback to the policy changes.
The same booking class (e.g. Q, K, L or U) still needs to be available for same-day confirmed changes, but we are making some modifications to give you more flexibility:
- Effective immediately, we will waive the $50 same-day confirmed fee for Diamond, Platinum and Gold Medallion members. This change increases the number of free options available for same-day travel changes.
- By late August, you will also be able to request a same-day change up to 24 hours before your original flight departure time, rather than only on your day of departure. This will better align with existing check-in reminders and make it more convenient for you.
Diamond, Platinum and Gold Medallion members may continue to stand by free of charge on your original day of departure. We also continue to offer $50 same-day confirmed and standby options for Silver Medallion members, general SkyMiles members and non-members.
You can find more information at
delta.com/samedaytravel later this morning when we update the related delta.com pages.