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Old Jul 21, 2013 | 2:59 pm
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serfty
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Originally Posted by funkyr
Sydney domestic for a domestic transfer to a Melbourne international flight
Originally Posted by funkyr
both Qantas
Looks like we have an education opportunity.

I would be emailing Qantas with a copy of you e-ticket email, proof of your emerald status and full details of the time, counter etc. - include a scan of your receipt for the excess luggage payment and request a full refund.

Only by doing this can the Qantas staff be re-educated.
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