FlyerTalk Forums - View Single Post - Fairmont best rate guarantee policy?
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Old Jul 21, 2013, 7:29 am
  #8  
Jasper2009
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Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Originally Posted by Yul_voyager
The compensation is having stay and nights credit for FPC status (and sometimes miles) - and any Premier / Plat benefit which applies...
One usually gets stay/night credit and status benefits with most 3rd party bookings (though the T&C are somewhat ambigious, which is why I usually recommend contacting the hotel to have the rate matched which makes for a more seamless experience).

In any case, I prefer a 3min call to Fairmont and talking to a competent, friendly agent and have the rate matched vs. spending an hour on the phone with an outsourced call center agent in SE Asia who barely speaks English just to have my BRG request declined (for no good reason).
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