FlyerTalk Forums - View Single Post - Seriously, IHG? 14 days for an email response?
Thread: Seriously, IHG? 14 days for an email response?
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Old Jul 20, 2013 | 6:34 pm
  #3  
adampenrith
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Join Date: Mar 2007
Location: Bargara Australia
Programs: VA, SQ, IHG, HH,ALL, Europcar
Posts: 1,559
It seems very slow at the moment - I placed two enquiries - one about my Ambassador renewal being charged at the joining rate - and another about issues with service and our account at the Intercontinental in KUL - after a very long wait - both have been acknowledged as being referred - but still waiting on the outcomes ......
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