FlyerTalk Forums - View Single Post - BA's "reasonable" out of pocket expenses?
Thread: BA's "reasonable" out of pocket expenses?
View Single Post
Old Jul 20, 2013 | 2:20 pm
  #11  
WhitePlains
Suspended
 
Join Date: Jan 2010
Location: All Over the world!
Programs: BA Exec Club, EK Skywards, Hilton Hhonors. No Mucci, but have a far more useful Gucci (wallet).
Posts: 591
Originally Posted by sigma421
It seems odd for BA to nickel and dime here. Last Friday was a customer service disaster and you think they'd want to make things up by processing these claims quickly and efficiently (if they want to avoid this in future they should book cars themselves). I mused in another thread what BA's USP is these days since it doesn't seem to be customer service. I'm really starting to wonder.
The fact that they have a lot of flights into London from many world cities.
WhitePlains is offline  
Reply