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Old Jul 20, 2013 | 10:39 am
  #8  
Fruitcake
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15 Years on Site
 
Join Date: Dec 2009
Location: London
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Posts: 3,140
Originally Posted by Sixth Freedom
Welcome to FT C21C. ^

Like others I suggest a concise and politely worded letter to customer service setting out the justification for your expense. I hope that you can get the additional GBP 25 back sooner or later.
I agree.

My only major experience of having to get some money out of BA was after the ash cloud - and they were very good, and quick, for quite a bit of money, far from nickel and diming.
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