Checked in 3 nights ago for a 2 week business trip. Used two Diamond suite upgrade certs, (one per week) and they gave me a spacious corner suite. First impressions have been excellent. ^^

Pool, sauna, steam rooms, and spa are first rate and they gave me a free pass as a Diamond. Many families so pool is crowded on weekend. But NOT as crowded as Hundai Beach.

Had dinner 2 time in Living room and once in Dining room so far. Excellent service and quality, price on the high side, but certainly in line with other hotels of quality. Will try room service and report on that if anyone interested. They told me breakfast in Dining room is complimentary for Diamonds, although you do have to sign a check, they said they would remove it at check out. Breakfast is excellent, full service buffet, fresh squeezed juices, and they open at 6 AM which is excellent for folks on business who need to leave at 6:30 to beat most of the traffic.

All Staff have been attentive, friendly, and helpful, so I do see improvement over previous reports. Replenish bowl fruits daily, orange and tangerines, and some nice sweet snacks provided complimentary and replenished today.

Took the Limo Bus from Airport $7,000 KRW and it drops you off directly in front of the hotel, across the street, Saw one of the same buses come directly to front door for pick up around 6:30 AM while waiting for my ride. Have used the Limo bus many times before for previous visits to the Novotel. Seems to be the most efficient and safe methods to and from the airport.