FlyerTalk Forums - View Single Post - Same Day Standby on Non-Refundable TIcket
Old Jul 17, 2013 | 7:05 am
  #14  
Short Final
 
Join Date: Mar 2011
Programs: MUCCI
Posts: 833
Originally Posted by itsmeitisss
Many customers are never satisfied, and I get fed up with some people's view on discretion only being counted as having been used when it goes the way the customer wants it to. This kind of customer is never satisfied.
Well said.

People need to learn to look at things from the other side of the BA coin, not just their own interests.
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