FlyerTalk Forums - View Single Post - Want to know your CIV score? Just ask then!
Old Jul 16, 2013 | 1:11 pm
  #14  
FlyingB1975
 
Join Date: Apr 2013
Posts: 946
Epic fail by BA

Let me start off by saying that the OP was way out of line in asking for the PIL. It is one thing for a BA employee who may not have been aware of the full scope of the UK privacy regulation to hand over a sensitive and private document, but it is way worse for someone to incite this sort of inappropriate behaviour. The OP being intoxicated may explain this, but it certainly does not excuse it.

Originally Posted by mario
Still, confused, she just handed over the PIL to us so that we could have a look for ourselves. Low and behold, the CIV was clearly printed there for all status holders on the flight.
This is clearly out of line. If this is the way BA protects my personal data, then I shall consider very carefully if I should ever fly with them again.

Originally Posted by mario
Shouldn't all cabin crew now what the CIV is? I guess it's not really that important but isn't this part of their training?
I agree. All cabin members should know how to read the PIL. Then again, the OP should know the difference between now and know. Maybe the OP's first language is not English - but even then, this is a pretty basic mistake.
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