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Old Jul 15, 2013 | 10:07 pm
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vince730
 
Join Date: Mar 2011
Posts: 18
Question Upgrade Availability Discrepancy

Will be flying round-trip EWR-NAS in less than two weeks time. We are in paid Z for the return leg but in S on the outbound. I'm considering upgrading us on the outbound flight as well, but I can't tell if it's actually available. When I go to the upgrade page, I'm offered upgrades for the 3 of us for 25k miles + $125 copay/person (Don't have that many miles available, so it would be out of the question) but under the buy up tab, the button is greyed out "No upgrade available" and under the details "No online upgrade available" Would it be worth calling UA to see if this is a website glitch? It seems odd that the seats would be immediately available for a mileage/copay upgrade but not for a direct buy up (after all, the website even claims there are "no capacity restrictions" and that you can "buy any available seats" with a paid upgrade).
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