Originally Posted by
isle-hawg
I recently used my new Citi VISA AA card that has a chip, and when the attendant swiped it, it did not work. He asked his supervisor who said that the reader did not work for cards with chips and told him to manually input in the card number. He did and it worked that way. I have not had any other problems with a card reader not reading the info off the magnetic strip.
I don't think any of these people have any clue how to process an EMV transaction. The reader must have been working overwise it wouldn't have asked for him to insert it. Even if its not set up fully with the AIDS he would insert it and it would then tell him and let him swipe it.