May be it is only my problem, the new web interface is very hard to surf around. Once we logged in, it used to be able to download the e-receipt as a PDF file for any reservations under "Manage Booking", including award booking. However, when I logged in to do the same thing for my recent award booking, all I could find was the full itinerary, nothing appears in the bottom half of the screen, not even the seat selection tab.

The receipt that I receive via email is generated as an HTML message, making it hard to print. Is the PDF receipt file link being moved elsewhere on the website?

Am I the only one with such problem? Thanks.