FlyerTalk Forums - View Single Post - Card refused because it had a smart chip...why?
Old Jul 14, 2013 | 8:48 pm
  #37  
AllieKat
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by benzemalyonnais
Worse than this is in Europe when cards are refused because they don't want to swipe it when there is a swipe terminal. An example is in Holland where all of the swipe areas are taped over but still work. They will do it, but for some reason don't like doing it....

I've never had the chip work in the USA outside of Walmart, and often have intelligent cashiers look at my card and say 'what's that?' when looking at the chip
The reason they don't like swiping it is because they don't understand the liability shift concept and believe they're responsible for any fraudulent transactions if they swipe a card (no, they're responsible if they only have swipe terminals, but that's a distinction hard to get across).
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