BRG claim against InterContinental Citystars in Cairo, Egypt, rate on Bed/Breakfast USD 187+24%, found rate 153 (incl.taxes). Phoned in, and after a 15 minute wait, my claim was approved. Hotel not only honoured free booking, but also granted me my Royal Ambassador privileges including: Free minibar, Free buffet breakfast, free lounge access and upgrade to Diplomatic suite. As if this was not enough, I selected a 2000 points credit in lieu of an Ambassador gift!!