Originally Posted by sktnyc

I submitted a BRG claim last evening, still haven't heard back from IHG. The lower rate on the third party site hasn't changed yet. Can/will they wait long enough for the third party rate to go up and then deny my claim?

It was a non-refundable rate of ~$150. I went with IHG hoping the BRG claim will be honored. There were quite a few decent hotels available for less than $100 that I could have booked. Ughh.