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Thread: M&M refuse to own up to their own blunder
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Old Jul 12, 2013 | 9:16 am
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Rambuster
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Originally Posted by vienna-resident
I have flown twice with a wrongly spelt first or last name, even to the US. Apparently there is an IATA rule that allows up to 2 incorrect letters in the name - that's what I was told by a SWISS M&M call center agent. They said not to worry, everything would be fine - and it was.

So I think there really was no need to cancel the ticket in the first place, and M&M should have pointed that out to you.
I think the IATA rule is even for 4 wrong characters in a name.
Sounds like real professionals were at work a the (most likely) IST call centre ...
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