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Old Jul 12, 2013 | 12:09 am
  #3  
blindy
 
Join Date: Dec 2011
Location: Reading, UK
Programs: BA Gold,, Hilton HHonors Gold
Posts: 400
Originally Posted by andy_nD
Hi all,

I'm trying to purchase an upgrade on an ORD-LHR sector booked for next Saturday. I've already made the outbound flight, and when I spoke to the BAEC call centre on Tuesday was told they could not provide a price for the upgrade themselves, and that they would have to refer my request to their pricing team. Furthermore, it seems that the pricing team may take up to 'a few days' to come back with a cost.

Has anyone experienced this in the past? Any tips to get an answer back sooner? I don't get a good feeling about my request getting lost in a queue somewhere, and I'm conscious that time is ticking away in the meantime..

Many thanks in advance!
From past experience, this usually means that they will come back with some rediculously expensive price. Although they say a few days, you can call them after 24 hours and more often than not, the pricing team would have come back with a quote. But if I were you, I wouldn't hold my breath. You better hope that they offer a pro-active upgrade at the time of checkin or try for an upgrade at the airport unless you are ready to pay the full upgrade price of course.
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