Hi all,

I'm trying to purchase an upgrade on an ORD-LHR sector booked for next Saturday. I've already made the outbound flight, and when I spoke to the BAEC call centre on Tuesday was told they could not provide a price for the upgrade themselves, and that they would have to refer my request to their pricing team. Furthermore, it seems that the pricing team may take up to 'a few days' to come back with a cost.

Has anyone experienced this in the past? Any tips to get an answer back sooner? I don't get a good feeling about my request getting lost in a queue somewhere, and I'm conscious that time is ticking away in the meantime..

Many thanks in advance!