Originally Posted by
Thomas Hudson
This has become a big issue with Delta lately. Delta used to back you up, but never take you off your flight unless it actually departed. Now, they are doing this "proactive" rebook even for Diamonds. It has happened to me 3 times last 4 weeks and in every case, my original equipment was still at the gate and each time my seat was "gone" and there was " nothing " they could do...
I promise you. I fly Delta damn near every week and have for many years. Something has changed as of late. Also, note that the rebooks have been the next day for me each time and this was done even though I was able to get on a later flight the same evening with plenty of open seats... Due to my own efforts...
+1. Exact same thing happened to me last week. Comfortable connection originally, first flight late, but still had time to run to the gate right as boarding had started actually. My seat had 'disappeared' as they didn't think I'd make it. Fortunately was able to get the original seat back (in FC!) Also, all four DL flights I took last week at least 30 minutes late and spent an overnight due to a cancellation. I really do think something is going on this summer, we'll see if anything shows up in the on-time stats, etc., but at the very least I think service is really slipping.