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Thread: Calling Preferred line from a non-registered phone number: how to get Preferred agent
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Old Jul 11, 2013 | 12:01 pm
  #11  
Biggie Fries
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15 Years on Site
 
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, UA Silver
Posts: 3,358
Originally Posted by WiscAZ
Aren't you routed to the appropriate desk based on the number you call? There are different numbers for each tier and I would think that even if you gave that number to a kettle they would essentially be sent to a CP agent. This is what I would assume based on past experiences working in a call center some time ago. I may be way wrong though.
Well, I always do the agent thing as per geo1005 above, and since at that point they do ask for the DM number, I always assumed that they would send me elsewhere if I were not in fact CP ....
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