Originally Posted by
jamar
I had something similar occur, and was told to drop the whole booking, refund the miles, and re-do it for no fee.
Which brings me to my issue:
BR to/from YVR won't show up in their systems or something. I've tried three different times, not a single agent could see the BR YVR-TPE flight despite wide-open availability according to the ANA tool. Does the ANA tool ever show phantom availability?
US often has problems with flights that leave in the wee hours (like West Coast USA->TPE BR flights do).