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Thread: Calling Preferred line from a non-registered phone number: how to get Preferred agent
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Old Jul 11, 2013 | 9:00 am
  #5  
phlwookie
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Join Date: Dec 2003
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Originally Posted by GNVGator
Same here, never been greeted by name and the number I always call from is in the system. So I say "representative" and then my DM number and after about two rings a sweet lady in Winston Salem picks up and greets me by name...

Go Gators
It used to recognize my phone and route me immediately to the CP line, but hasn't in recent weeks. Something seems broken.
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