FlyerTalk Forums - View Single Post - Calling Preferred line from a non-registered phone number: how to get Preferred agent
Thread: Calling Preferred line from a non-registered phone number: how to get Preferred agent
View Single Post
Old Jul 11, 2013 | 8:57 am
  #4  
GNVGator
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Mar 2011
Location: Florida
Programs: US CP, MR Gold, SPG Gold, Hyatt Plat
Posts: 442
Originally Posted by geo1005
IME, when the system asks "how may I help you?" I say "AGENT" - then it will say "So I can get you to the right place, tell me your DM number...???"
Same here, never been greeted by name and the number I always call from is in the system. So I say "representative" and then my DM number and after about two rings a sweet lady in Winston Salem picks up and greets me by name...

Go Gators
GNVGator is offline