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Thread: Star alliance redemptions in First?
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Old Jul 11, 2013 | 6:34 am
  #13  
Xiaotung
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20 Years on Site
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 4,178
Originally Posted by lokijuh
Huh. I have had a new variation today. I was advised by a "standard agent" that on TG they can only book star alliance awards in economy and premium economy. Really? They can see O class availability (2 seats) but can't book because of the supposed "restriction". USELESS!!!!!

Has anyone redeemed Airpoints for a TG booking in first or business so I can refute? What time does the star alliance desk work I will call back then?
Perhaps the agent was confused by O class being Premium Economy on NZ. TG don't even have premium economy and you can't redeem premium economy on Star carriers. I would just hand up and call again.
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