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Thread: Star alliance redemptions in First?
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Old Jul 11, 2013 | 2:03 am
  #12  
lokijuh
All eyes on you!
20 Years on Site
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,955
Originally Posted by Xiaotung
Standard agents can find availibility and confirm seats. Only ticketing is done by the partner team during regular hours. So you can call straightaway to ensure these seats are yours.
Huh. I have had a new variation today. I was advised by a "standard agent" that on TG they can only book star alliance awards in economy and premium economy. Really? They can see O class availability (2 seats) but can't book because of the supposed "restriction". USELESS!!!!!

Has anyone redeemed Airpoints for a TG booking in first or business so I can refute? What time does the star alliance desk work I will call back then?
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