FlyerTalk Forums - View Single Post - Possible to use Transportation Credit Voucher for Taxes/Fees on Award Ticket?
Old Jul 10, 2013 | 3:38 pm
  #6  
dustbuster
 
Join Date: May 2007
Posts: 65
Originally Posted by bostontraveler
Has anyone been successful in using electronic travel vouchers to pay for award ticket taxes/fees?
I'm trying to do this now, but the box to pay with a voucher does not show up on their website. I've spoken to Delta online support, but they said I would have to phone in to redeem the voucher. The rep at the Skymiles desk is giving me a hard time trying to redeem this. Still on hold...

EDIT: Success at last. After hours on hold, a lot of contradictory information, and fruitless attempts to point out logical errors, I finally got a representative that was knowledgable enough to apply the voucher. I didn't manage to get the direct ticketing charge waived, though... I was too tired to argue it. Now I just have to figure out what to do with the residual of my voucher, which is about to expire.

Last edited by dustbuster; Jul 10, 2013 at 6:27 pm
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