Originally Posted by
AKCuisine
(I tried to get into Departures for dinner but they wouldn't seat me in the open-air restaurant area since I was a solo diner. As an older woman traveling alone I didn't want to have a full meal in a bar, so I ended up going elsewhere.)
I hope you wrote a complaint to Starwood Corporate Customer Service about this- completely outrageous and requires a direct response from the F&B manager about how this could have happened. I don't often get "heated" reading hotel reviews etc however this really is a poor error on behalf of the hotel they need to fix.