Originally Posted by Kagehitokiri

which hotels actually have staff airside?
seem to recall this came up before

airport offers meet and greet directly (AFAIK no VIP, like the US)
http://www.hongkongairport.com/eng/p...t-service.html
http://www.hongkongairport.com/eng/p...-vehicles.html

Originally Posted by halibahs

I believe World Wide Flight Service is the service provider
Meet&greet, buggies and etc

http://www.worldwideflight.com.hk/pa..._services.html

Originally Posted by number_6

In past years Pen was airside (or at least rep wore a Pen uniform), both meeting at the gate and retrieving luggage from baggage claim prior to customs. It sounds like this has now been outsourced to a "meet and greet" service available to anyone for a fee.

Originally Posted by daniellam

This service is actually available for anyone who is willing to pay for it.

http://www.worldwideflight.com.hk/vip_services.html

Also, when staying at major hotels in HK, you can also request this service when booking your transfers. Some hotels such as the Peninsula may automatically offer this as part of their airport to hotel transfers.

Originally Posted by eutow

The LMO offers this service whether or not you pre-arrange an airport transfer: they are quite happy to escort you to the train as well, and I presume that this also applies for the FS.

The service is carried out by a third party firm to whom the work is subcontracted. I did a quick search on the internet, and came up with Worldwide Flight Services. See this for information.

Originally Posted by ac-ua

I used the Sheraton hotel car service last time I was in HK and here's what I found out:

There's a group of booths for various hotels (the Pen, MO/LMO, Sheraton, IC, etc.) on the right end of the terminal, once you have exited customs. I just showed up there and someone took me down to the lower levels where a car was waiting. Both the airport Sheraton booth person and the driver wore a Sheraton uniform. Not sure if the Pen would have someone right outside customs to meet and greet, but the booths are not too far from where you exit customs.

The driver informed me that the car service is actually provided by a third party firm, which provides the drivers for each hotel to select from. The drivers wear the hotel uniforms and are then considered assigned to each hotel. I had a great experience with the Sheraton service.