Originally Posted by
mrtdxb
I have never in six years had a response to an email to EK except for the auto response that they have received my question so I don't think I shall be bothering to do that.
Write a real stinker, and then every week, send them a reminder with the subject line as
Reminder # 1: My recent experience on EK029;
Then rafter a week:
Reminder # 2: My recent experience on EK029
and so on. That usually gets them to write back before you reach Reminder # 3, is what has been my experience.