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Thread: Manager refuses to honor pricing given by employee - what to do?
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Old Jul 5, 2013 | 9:37 am
  #6  
janetdoe
 
Join Date: Jul 2009
Location: DFW
Programs: AS, BA, AA
Posts: 3,670
Originally Posted by JDiver
It occurs to me there's even further complication here: the OP booked a room and was granted a suite - at no cost. OP was presumably going to do laundry anyway. The employee erred and stated there would be no cost, the OP complained and agreed to 50%. OP now has bitter taste in mouth, disregarding the sweet taste of a suite upgrade.
That was why one of my options was to just accept the 50% - I'll take it you vote for that one. The hotel is gorgeous, I just wish I hadn't hit two service issues in the space of an hour on the first evening. <shrug>
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