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Thread: Additional Comments on the booking
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Old Jul 5, 2013 | 5:30 am
  #8  
Tat28
10 Years on Site
 
Join Date: Jul 2010
Location: UK
Programs: BAEC, Hilton Hhonors Diamond
Posts: 44
Originally Posted by slidergirl
For the "DO NOT MOVE": You've already been blocked in to a specific room and the Front Desk Agents are not supposed to change you from that room.

For the other ones, they are mysteries to me, also. Never saw them on my screen before. Which type of Hilton did you get these comments from on your res...
I had DO NOT MOVE on my 'on file comments' at the Doubletree Milton Keynes a couple of weeks ago... I'm not sure where it came from but it was most unwelcome as on checking-in the FD clerk saw this and did not upgrade the room (as HH Gold) precisely because of this reason (I asked! ... and was subsequently upgraded :-D )

I would recommend, if you want to stand a chance of being upgraded of calling the hotel to let them know this and to take the comment away. Would love to know why it was generated in the first place....
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