He is delta gold member.. There was a problem with a flap, it was very definitely technical, he was flying economy but had been given an upgrade it was an m class ticket. ( employer books all travel).
there was an alternate via Atlanta arriving Atlanta 3 a.m arriving mcg 9 a.m. So not really an option... They were on the plane.. Take off aborted.. Back to gate, stayed on plane for 1.5 hrs, then deplaned told to return to gate in 1 hr, then the screens said delayed another two hours, and so on... Until finally they took off 11 hrs late. So he got his mammoth $6 voucher as he was deplaned. Luckily he has lounge access... But I can't believe $6 is the comp... For an 11 hr delay.. Just unlucky after a trans con flight from Sydney...