FlyerTalk Forums - View Single Post - Marriott Bonvoy hotels in Montreal, Canada
Old Jul 4, 2013 | 10:22 am
  #332  
bk3day
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Originally Posted by Twickenham

Ugh! I was afraid of this... They used to provide coupons for their buffet on weekends, a pretty decent spread. Especially compared to...
Me too. Not to go off on a tangent about the new breakfast policy but my fears were realized especially given that under the old policy, even as a Gold more often than not, I was comped a full weekend breakfast,

IMO, bad enough, the free breakfast is a downgrade but having to rely on the waitstaff to select items that you want and the bring them to you is annoying let alone, a waste of time for everyone involved.

Originally Posted by Twickenham

By far my least favourite lounge breakfast. Was quite a shock last fall to have this after the previous night's stay at GH in London.
Last year, I had the weekday lounge breakfast and don't recall it being as bad as it is now. Food choices seemed extraordinarily limited and those items that were there were barely stocked.

Food selection was no better on Sunday night, the only dessert offered were cookies. Besides the cookies, each table had a small snack bowl but each only contained about a handful of either nuts or pretzels.

I really would like to alert the hotel to my disappointment but given all I experienced, it seems as though the service and food downgrades are not really an aberration but rather a result of management's chosen attitude towards its customers.
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