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Old Jul 3, 2013 | 1:37 pm
  #3  
EuropeanPete
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Join Date: Feb 2008
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Posts: 9,171
Please BA, get someone decent running your surveys and stop asking people questions that look like they were designed to test public opinion of BOAC in the 1960s.

Every now and then I look back over my responses to a survey and I've never yet seen my responses provide BA with any kind of actionable outcomes for either my service recovery or for BA to improve that part of their service in general.
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