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Thread: Airlines issuing vouchers for Irregular Operations etc.
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Old Jul 2, 2013 | 12:09 am
  #3  
cbn42
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They intentionally make you wait in line in order to discourage you from claiming your voucher.

Just like cable companies force you to call in order to cancel your service.

They could easily set it up online but it isn't in their interest to make it easy.
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