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Old Jul 1, 2013 | 8:21 am
  #6  
richarddd
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Originally Posted by YYZC2
Wirelessly posted (iPhone: Mozilla/5.0 (Linux; Android 4.2.2; Nexus 4 Build/JDQ39) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.90 Mobile Safari/537.36)

After the Nexus 4 rollout debacle, nothing with Google surprises me anymore.

Having said that, I find their phone reps very eager to please and I always get an email followup after each call. When I respond to those emails I am promptly replied to, usually by the same rep. I suggest switching communications to email so you have a consistent contact throughout.
The phone reps are very eager to please and all follow-up with emails. I now have a long email chain which unfortunately, has not yielded much better answers. At least all the emails are in a single chain.

The latest email person has, once again, forwarded the matter to a specialist.
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