I would really like to see something formal where I could individually recognize well handled situations, in a way that was meaningful to the employees. The mobile outperform app was great, in that it was extremely fast (camera on the badge bar code, ask for name), and I could do it in situations like irrops where I couldn't hang around to fill out and hand over a GTEM.

Several of employees I've given them too appreciated it in a way that a heartfelt thank you or I'll send a letter later doesn't.

This was never about the rewards entry, it was about me making a difference for someone else who is trying to make a difference. I'll still do that, but I would like the app and a recognition to continue, because it made it easy to do and the impact for the employee is more recognized when it's part of a program.