Originally Posted by
cordelli
Once you changed to the other flight, any relation to the first flight doesn't matter. Would everybody who paid $1,150 on the earlier flight be asking for money back because the later flight was less expensive? Of course not.
They will not refund the $550, nor should they.
I disagree.
The passenger paid a certain amount of money for the change.
The airline, at the end, did not provide what they accept the payment for, the change.
The passenger ended up in the same flight they originally booked in. Hence, the goods / service that the customer agreed to paid for, have not been provided, as the merchant agreed to.