Originally Posted by
Mihiker
Just had one of my accounts shut down as well. Didn't receive an email (checked Spam filter too). Options to remove funds are as others have posted (Bill Pay to yourself, ATM or use Debit Card).
My one and only statement closed on June 10. $8500 loaded primarily via WM kiosk (plus initial debit card load from my bank and one other debit card load via app before they discontinued that option). Paid out about $4500 in Bill Pay.
Spouse's account is still open as we only recently started using it. Think I'll sit tight on that one for awhile.
I did just load both accounts today at WM Kiosk with no issues so the shut down happened sometime after noon today.
I really hate dealing with money orders...
Just to add some additional data points:
- Since statement closing on 6/10 I loaded an additional $8900 and made several additional bill pays (primarily credit card but also a few local utilities, never mailed a check to myself or any individual for that matter).
- I used the debit card once for a small transaction.
- I also set the monthly fee to $1 but hadn't been charged yet.
- Spouse's (stil open for now) account has not yet cut a statement.
- Loaded $4900 so far to Spouse's account.
- Never used a MoneyPak to fund either account.