FlyerTalk Forums - View Single Post - Cannot check-in on-line. "Please proceed to the airport for assistance"
Old Jun 27, 2013 | 8:21 pm
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jg70124
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Join Date: Dec 2004
Location: MSY
Programs: DL, AA, UA
Posts: 563
Exclamation Cannot check-in on-line. "Please proceed to the airport for assistance"

What does it mean if I get the error message "We are unable to complete the check-in process at this time. Please proceed to the airport for assistance"?

Premier line rep told me "there might be a glitch, we've been getting some calls tonight," but was unable to check me in. Web support rep said the same thing.

This is for 9:15pm EWR-ORD tomorrow (last flight of the day). Should I anticipate trouble, and allow for extra time at the airport?

(PS: first flight on United in more than a year. In the meantime, ~20 trouble-free segments on a competitor.)
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