FlyerTalk Forums - View Single Post - SuperShuttle driver extortion?
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Old Jun 27, 2013 | 5:38 pm
  #29  
BRC
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Originally Posted by x1achilles
It boggles my mind that you simply "apologized" to the other van passengers.
Why didn't you contact (by phone if nec.) Supershuttle to cancel.
The driver waited because he probably thought you would be right down. 1 minute turned into 30 minutes plus.
Not sure what I could've done beyond apologize--suggestions genuinely welcome. For the hundredth time (feel free to actually read the thread!) the drivers aren't supposed to wait--they're more than capable of cancelling passengers' rides on their own.

Originally Posted by x1achilles
If I had been another passenger, I would have been livid.
Supershuttle should bill the tardy passenger $100 for each other passenger and give to them. Sorry. Just my opinion.
Yeah that sounds like a sound business idea! Again you're more than welcome to scroll up, I said I had no problem paying the company a late fee.
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