I would have blown the **** up if I'd been a passenger on that Super Shuttle that waited 30 minutes. That's total BS and frankly Super Shuttle would've gotten a call from me, from the van, long before the OP came down with his luggage.

I'm not mad at the OP at all - he's said "No biggie, I expected the shuttle to just bail on me and I would have cabbed it."

The driver should be flogged. Or, because flogging likely violates modern labor laws, he should be fired.

As an aside, anybody who says "Don't forget my tip" gets their tip forgotten. Same goes for anyone who tries to slide a "credit card fee" (or similar nonsense) onto a cab/shuttle receipt.