Originally Posted by
Kacee
Agreed, it should be automatic. But I've had all sorts of problems getting Copa mileage to post. I would say follow up is required three times out of four, with extensive follow-up required about half the time.
I would say it depends on your tolerance level. I agree in many cases that the mileage takes so long to show up that it would induce many people to call.
Since for me, the time spent on the call is not worth the miles, I always wait. In the end the miles have always posted correctly. That said, I have had some worst-case situations (after 3/3/12) where the bonus miles took 3 months to post. In that case, a software problem was discovered and corrected and all miles posted after a special weekend sweep.
I did have a case this year where it took 30 days for miles to post. My last flight, though, posted in 4 days.