I want to fly the family on vacation. When I do a search on the EK website there is no availability on the dates that we need. So I thought I'd make use of that "Last seat Skyward Flex Reward" for Platinums. How do I do that? Shouldn't availability show once I am logged in with my customer ID and Plat status?

Also: does that award guarantee only apply to the Skywards member or also to accompanying travelers?

Thanks