From an AC communique:

"Sweet treats from customers. Customers are showing their support for Air Canada’s employees during the restructuring by presenting them with cookies and chocolates. One agent in Calgary received a box of chocolates last week from a customer who wished employees the best. Similar stories have been heard from Vancouver. And in Edmonton, one customer brought home-made cookies for the staff at the airport. It’s gestures like these that make all the difference."

Great stuff !!!!

It's top management we are angry with...not our friends on the front line.