Originally Posted by
myndreamland
Also, this morning I received an email from another GoBank account saying that my scheduled bill pay was declined. But when I log into the account, the balance was reduced by the amount of the bill pay and the bill pay transaction was correctly posted. Has anyone encountered this same problem? Don't want to call CS with all the cash load transactions on the account.
Yes. I called CS because it was my very first bill pay and they wouldn't see anything suspicious. They said they would look into it and email me. Turns out it was just a glitch and the payment went through just fine.