Originally Posted by
Flyingmama
Had the same problem a few days ago (although it wasn't shampoo.) I emailed e-rewards to express my dismay at this chicanery, and they emailed back quite quickly to apologize and said I would be credited with the full amount.
When these things happen, you have to complain. E-rewards doesn't know the survey firms are pulling these stunts unless you tell them.
That's exactly what I just did. I got a survey about Personal Finance by Phoenix Marketing International. Was well into it after answering many questions - over 90% done, according to the survey - when I screened out. The partial credit was .25, which was ridiculous for all time spent and I emailed e-rewards to complain. Most of the time, I feel the compensation is fair, but this was not.