Originally Posted by
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2 - people who are outside waiting - if it takes 15 minutes for the door to open after the flight shows Arrived at Gate on united.com - I can see people who are waiting outside to pick up people start wondering if their passenger made the flight. Of course, it is not too bad nowadays with mobile phones
Do you really think this is an issue? Unless everybody is going to pick up somebody for the first time, I don't think anybody would be concerned that somebody missed the flight if they were not coming out the exit door seconds after the arrival monitor said they had arrived.